Customer support
Frequently asked questions
How quickly can you deliver?+
Delivery timing depends on the product, quantity and site location. For urgent hires, call the hire desk and we can confirm the earliest available delivery slot.
Do I need an account before ordering?+
For online checkout, yes. Creating an account lets you complete payment and view booking history in one place.
Can I change or extend a booking?+
Yes, subject to availability. Contact us as early as possible if you need to extend a hire period or alter delivery details.
Do you offer trade accounts?+
The site supports standard customer accounts now. Trade account setup and pricing rules can be added separately if you want account-based pricing or credit terms.